Shipping Details
– Shipping Locations: We ship to the UK.
– Shipping Rates: Rates are calculated based on order weight and delivery location.
– Free Shipping: Orders over £50 qualify for free standard shipping.
Delivery Times
– Standard Shipping: 3-5 business days
– Express Shipping: 1-2 business days (additional fee applies)
Order Tracking
– Tracking Information: Provided via email once your order ships.
– Track Your Order: Use the tracking number to monitor your order’s progress.
Shipping Restrictions
– Restricted Areas: We may not ship to certain areas due to remote locations or specific delivery requirements.
– Customs and Duties: Customers are responsible for any applicable customs duties or taxes.
Returns and Refunds
– Damaged or Incorrect Items: Please contact us within 3 days of delivery.
– Refunds: Issued once we receive and inspect the returned items.
Contact Us
For any shipping-related queries or concerns, please contact our customer service team at mailto:support@stirlingteacompany.com.
This shipping policy aims to provide clear and concise information to customers about shipping options, rates, and delivery times. Feel free to adjust according to your business needs.